Continuous Customer Care (CCC)
More Than Support—Nurturing Your Success with Genuine Care
At Herbst Software, our Continuous Customer Care (CCC) team is more than just a support service; we are your partners in success. Through ongoing engagement, we continuously work to enhance your experience with our solutions. By listening, advising, educating, and assisting, we ensure you get the best from our software and services.
With proactive, personalised support, we aim to elevate your satisfaction, adapting to your business’s evolving needs and strengthening our partnership every step of the way.
Support
Accounts online
Access your Online Accounts to buy licenses and manage your account details.
Ticket Support
Send your support requests to us. You will receive a confirmation message with a unique ID number which you can use for tracing issue status.
Remote Assistance
Just run Herbst Remote Assistance application, tell us your unique ID number and we will connect to your desktop to help you.
Support Center
Valid user name and password required to get access to the Support Center resources.
Feedback
Share your comment. Your feedback helps us continue to improve and provide the best service possible.
Herbst Academy
Unlock Your Team's Potential with Online Training and Continuous Learning at Herbst Academy.
+353 (0)4 046 7164
+353 (0)1 450 9329