Flowers

Customer
Care

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Beyond Support—Empowering Your Success with Genuine Care.

At Herbst Software, our Continuous Customer Care (CCC) department is dedicated to enhancing our clients’ work experience through ongoing engagement. Our team listens, teaches, advises, learns, inspires, and assists—all to refine how our clients interact with our solutions. By sharing our expertise and knowledge efficiently and effectively, we aim to constantly improve client satisfaction.

The CCC department is committed to nurturing, developing, and empowering our clients throughout the entirety of our partnership. We approach every interaction with empathy and a proactive mindset, aiming to add significant value to our services through consistently high-level procedures. This focus ensures a supportive, continuous partnership that evolves with your business needs.

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Accounts online

Access your Online Accounts to buy licenses and manage your account details.

Go to Accounts
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Ticket Support

Send your support requests to us. You will receive a confirmation message with a unique ID number which you can use for tracing issue status.

New Ticket
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Remote Assistance

Just run Herbst Remote Assistance application, tell us your unique ID number and we will connect to your desktop to help you.

Download Application
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Support Center

Valid user name and password required to get access to the Support Center resources.

Go to Support
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Feedback

Valid user name and password required to get access to the Support Center resources.

Go to feedback
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Herbst Academy

Unlock Your Team's Potential with Online Training and Continuous Learning at Herbst Academy.

Go to Herbst Academy
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Support

+353 (0)4 046 7164
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Sales

+353 (0)1 450 9329