Who should be involved in the ERP decision process?

ERP selection should involve representatives from the main processes affected by the system. Depending on the business, this may include finance, purchasing, inventory, warehouse, sales, production, IT and senior management.

Why is ERP stakeholder alignment important?

Stakeholder alignment helps departments agree on the problems ERP needs to solve, prioritise requirements and define shared measures of success. It reduces the risk of selecting a system around the priorities of only one department.

How should finance and operations prepare for ERP selection?

They should map current processes, identify operational problems, agree on important data definitions, separate essential requirements from preferences and establish how improvements will be measured.

Should ERP requirements be defined before software demonstrations?

Yes. Core requirements should be understood before demonstrations begin. This allows the business to give suppliers realistic scenarios and evaluate each system against consistent operational and financial priorities.

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