Food – Business Processes

Food

Engineering Industry - secondary image

  • Traceability
  • Nominal Ledger
  • Relationship and Marketing
  • Stock Control
  • Purchasing
  • Business Intelligence
  • Handhelds
  • Budgets and Targets
  • Backup Scheduler
  • Cloud Client
  • Credit Control
  • Kiosk
  • Assembly Manufacturing
  • Sales Management
  • Web Portal

Traceability

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Eliminate paperwork and improve accuracy with integrated batch traceability. Enforce full traceability on a batch level while dealing with all relevant stock movements within your purchasing, mixing, and selling business processes. Detailed customer recall letters at the press of a button, referencing every product and delivery docket containing the contaminant batch. Details can be mail merged (email, post) based on either the supplier batch numbers or your finished product batch numbers.

The system facilitates all of your farm-to-fork requirements in order to stay compliant, meet supplier standards and follow legal requirements. The food industry is a great example of where batch management can be a laborious task in an expanding business. In fast moving and always changing environments, keeping active and on top of valuable information in real-time is imperative. Optimise your business processes while fostering inter-company cooperation by reducing duplication and sharing the relevant information in real-time.

Key Features

  • Use existing batch numbers or create new ones
  • ‘First in first out’ batch allocation approach
  • Track ingredients used in end products
  • Batch recall reports and letters
  • Manage inspection dates
  • Control dispatch based on expiration dates
  • Multiple units of measure per product
  • Select and manage stock by batch
  • Multiple batch numbers supported on document line level
  • Goods inwards control points

Nominal Ledger

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At its core, our ERP software is supported by a strong nominal ledger. The main objective of this solution is to stop paper chasing and empower the financial controller with the key information they need at any time. Every aspect of the business can be linked back to the nominal ledger, and this has a dynamic and re-definable structure that is customisable to suit the specific needs of your business. Allows you to tailor and manage your ledger your way either by tree structure or by listing. The accounts structure incorporates our unique grid view system across the product, making sorting and filtering out information extremely simple.

This solution focuses on keeping your accounts received and accounts payable visible and in check. Multi-department support gives you more control and insight into each department fiscal expenditure. The end result is the ability to track and manage live information across business processes, and making sure all the money going in and out of the business is accounted for.

Key Features

  • Real-time P&L
  • Live Working Capital Analysis
  • Multi department support with budgets
  • Re-definable and dynamic NL tree structure
  • Flexible business periods
  • Quick edit correction utilities
  • Powerful security logs and user restrictions
  • Comprehensive range of standard reports
  • Drill down to the original documents

Relationship and Marketing

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In a hectic sales and marketing environment, the ability to record and control the day to day activities is a requirement for any business. What we offer is a customer and supplier relationship management solution that gives easy access to relevant information from any ledger. This information can be used to identify opportunities to drive follow up sales and categorise companies based on their relationship to your business. This enables your marketing team to aim effective marketing communications at specific customers and focus marketing efforts on the most profitable markets.

Having a deep understanding of your customer’s needs and wants is essential to keeping your business customer focused. More than just your standard CRM, this is a marketing and account management tool that empowers your workforce with the capability to build long-lasting business relationships with clients and develop those over time. By keeping your customers up to date on topical industry matters and new developments that are relevant to them, new opportunities can be unlocked. Satisfied customers have the potential to become repeat buyers and be first in line to trial new products.

Key Features

  • Manage sales pipelines through customisable grid views
  • Record, track and retrieve correspondence easily
  • Ability to forecast budget and analyse performance
  • Organize customers to identify new opportunities
  • Use real-time data to highlight lost sales
  • Effective account management tools
  • Targeted campaigning via email, fax, or snail-mail
  • SMS promotions to send details to relevant customers
  • Differentiate between different types of correspondence
  • Follow up, schedule, and map activities on a shared calendar

Stock Control

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Stock control, also known as inventory management is a key issue for many businesses today. What we offer is a powerful fully integrated stock management system, built to deal with a wide range and high volume of stock operations. This solution gives you the ability to manage your product life cycle and optimise inventory operations across the organisation, then linking this information in real-time directly with all of the other software features and business processes.

The purpose of this solution is to completely automate your stock control procedures. With the sales and purchases ledgers being fully integrated, stock levels are easily maintained and tracked as this data connects directly with the stock levels. Additionally, this solution gives you real time insight into the current stock levels and allows for actionable information you can use to keep your business running efficiently at all times. Our touch screen kiosk software is also available to use in warehouses to facilitate real-time management of stock.

Key Features

  • Multiple units of measure per product
  • Flexible and quick price changing functions
  • Multi bar-codes and QR code support for handhelds
  • Automatic delivery and insurance charge features
  • Real-time free and actual stock visibility
  • Procurement wizards
  • Back to back ordering
  • Integrated kits, BOM, and assembly
  • Automated manufacturer and customer part numbers
  • Manage outstanding orders and create picking lists
  • Simplify procedures with re-ordering and stock take tools

Purchasing

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Streamline and simplify purchasing activities with our fully integrated solution that ties into the stock and sales ledger and unifies all accounts payable data. Designed for the commodity and service industry, this solution simplifies the work and controls business processes for purchasing. This solution can support and manage the whole procurement process, starting from the purchase order stage, to invoicing, to payment, and any correspondence in between. Our solution makes it easy for your key purchasing personnel to make orders quickly and efficiently.

The ability to enforce authorisation controls on a user level make it easy for management to delegate and stay focused on more important tasks. Special pricing can be set for specific products and products can be grouped together into product kits. All historic activity is available at any time, and allows for comparisons for old and new orders.

Key Features

  • Handles the whole procurement process
  • Built-in supplier account management
  • Integrated stock and sales ledger
  • Special pricing and contract facility
  • Product/supplier approval mechanisms
  • Touch screen kiosk interface for warehouse operations
  • Comprehensive access to historical activity
  • Payment procedures with authorisation controls
  • Keep a record of all correspondence and documents
  • Back to back ordering
  • Automated VIES & INTRASTAT reporting

Business Intelligence

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Business Intelligence (BI) embodies the tools and systems that play a key role in the strategic planning process for your company. It empowers management and allows them to make informed decisions quickly by giving them relevant information as and when they need it. BI technologies provide historical, current, and predictive views of business operations allowing for the easy interpretation of the large volumes of company data in a modern day business.

This solution provides powerful BI tools allows users of the Business Management Software see their business information in real time with the ability to drill down into the live details as required. You can get easy access to any ledger in real-time with the ability to fully customise the dashboard throughout the system. Pivot tables can be used to summarise large volumes of information and you can drill down to the original documents easily. Our BI solution also gives you the ability to customise to your own specific requirements, such as customising a view by group, and to sort/filter the relevant information as you desire. Additionally, you can generate an analysis or chart report within the software itself or you can quickly export to excel is necessary.

Key Features

  • Easy access to information from ledgers in real-time
  • Customisable dashboards in all ledgers
  • Pivot and summarise large amounts of information
  • Complete access to history for identifying trends
  • Individual users can focus BI around their operations
  • BI fully interwoven throughout system
  • Drill down queries to original documents
  • Filtering features which identify exceptions
  • In-built advanced report writer
  • Periodically email/SMS KPIs

Handhelds

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A great range of specialised client applications, allowing employees to process transactions off-site and on. All handheld solutions are connected in real-time with the back office, allowing for instant updates on valuable information such as deliveries, checklists and correspondence. Our solutions drastically reduce paperwork for sales representatives, sales account managers, and delivery men allowing them to focus their time on the job at hand.

We offer a range of specialised roaming client software solutions for handheld devices. An integrated portable solution allows your business to process operational activities in real-time, no matter where the transaction is carried out. Empowering employees away from office with the information they need, reduces the amount of back-office administration and gives senior management much better control over employees who are working away from the office.

Key Features

  • Digitally collect signatures (POD)
  • Process secure credit card transactions
  • Create quotes, orders, deliveries, and invoices
  • Confirm or agree special prices
  • Enter new prospects and record/log activities
  • Check product prices and availability
  • Easy to learn metro style with bar-coding support
  • Email or print documents directly from device
  • Process orders and deliveries with no signal
  • Range of robust handheld devices

Advanced Budgets and Targets

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In a modern and dynamic business environment, being able to manage finances and create advanced reports easily is an important part of strategic planning. What you get with this solution is completely integrated with the core business management system, and one that can report the variations between actual and expected performance benchmarks through to management. It also provides valuable and actionable business information that gives you an edge when it comes to forecasting and meeting sales and production targets.

One of the benefits from advanced budgets and targets is the automation of key processes related to planning and budgeting, offering the complete elimination of spreadsheets that you would have to reply upon previously. We give you all of the tools required to help organise your business information into focused, coherent data that can be acted upon.

Key Features

  • Budgets/targets are set to business periods
  • Set quantity, margin or value amounts
  • Budgets/targets can be assigned to managers
  • Nominal budgets do not conflict with sales targets
  • Nominal budgets can be set at a departmental level
  • Comes with standard reports and report writer
  • Set budgets/targets to specific suppliers and customers

Backup Scheduler

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Your data should never be left to chance, and having more than one form of backup for critical data is a must in a modern business where data accumulation is constantly on the rise. This solution provides an advanced utility that allows you to make copies, encrypting and storing your databases automatically and in a secure manner. Backups occur on both a daily and monthly basis, with both being separated for added security.

Your database with your entire debtor list is too important. Unfortunately busy organisations only realise the critical nature of conducting backups in times of fire and theft. Due diligent risk management justifies contigency and targeted backing up procedures which compensate for human error. This software has been designed to make sure that your most important data is always backed up, and if there is a problem, someone in the organisation has been notified.

Key Features

  • Schedule automatic backups
  • Specialised utility for database management
  • Check the integrity of the database
  • Differentiate between monthly and daily backups
  • Have your own off-site secure vault to store backups
  • Automatically email status report for each backup

Cloud Client

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With this solution, you have the capability to access and enter new details to and from your main system in real-time using your smartphone or tablet device. Whether you’re away from your desk or out of the office, you can have direct access to the most relevant data, with the capability of this information being updated instantly to the live system.

A powerful tool for sales representatives, they have the ability to produce quotes, orders, deliveries, and invoices. Before heading to meet a client, the sales representative can see all the customers specific credit details, record and view historical correspondence between your company and the customer, as well as checking the real-time stock levels of the range of products you offer. It can also give the sale representatives vital sales information like special pricing, access to statements and previous transaction history and allows for the tracking of potential prospects and opportunities. Additionally, whilst on-site in the middle of a sales process, the sales representative can browse the product ledger for alternative and potential items.

Key Features

  • Supports IOS and Android devices
  • Functions on tablets and laptops
  • Produce quotes, orders, deliveries and invoices
  • See all customer specific credit details
  • Check real-time stock levels and special prices
  • Access to statements and previous transactions history
  • Track prospect and opportunities
  • Simple finger friendly interface that works in a browser
  • Browse product ledger for alternatives and potential items

Credit Control

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Credit Control is an integral part within our business management software. Having quick and easy access to overdue accounts is imperative to enabling your accounts department in becoming more efficient with their time. This solution enables accounts to identify whom to contact and then subsequently, chase payment whilst also ensuring to record each interaction via the integrated CRM functionality. Integrated credit controls are present and incorporated in all relevant procedures throughout the system. The great benefit to providing good credit control in this way, is that it eliminates any margin for error and allows personnel to have the correct information at the right time.

The outcome is a solution which allows management to control the risk surrounding the active and busy nature of a modern business environment. Also included are automated processes for sending out letters, emails, and SMS messaging making chasing debts much simpler. You can also place accounts on hold status, clear hold status, and send updates to colleagues as and when required.

Key Features

  • Start credit control validations at order stage
  • Restrict dispatch of goods on overdue accounts
  • Extensive and flexible credit constraints on customers
  • Charge interest on selected overdue accounts
  • Keep a record of all correspondence
  • Customer credit rating for a more meaningful aged analysis
  • Credit pop-ups on overdue accounts
  • Manage difficult accounts easily
  • Automated personalised debtor letter functionality
  • Direct SMS function

Kiosk

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This simple touch screen solution enables workers to conduct goods in, stock take, production and dispatch procedures with ease using an intuitive user interface. It can be used to delegate, facilitate, control, and report business operations which occur in the warehouse, weighbridge, and on the factory floor. Additionally, it also considers the needs of businesses with large stock or special requirements like traceability and batch management.

Management can delegate duties to warehouse personnel and catch critical data in real-time whilst empowering front-line staff to do their duties correctly. The solution is extremely customisable, with the ability to allow for all common inputs such as barcode scanners, weighing equipment, physical keyboards, mice, and touch-screens, which can all be used for data input.

Now featuring an improved Goods Receipt Kiosk (GRK) which now supports depots and location, provides the facility to reject all or a part of a received product, can check if a supplier has got an approval to supply a product received, and also enhances the warning system which can detect and highlight situations that require the staff’s special attention.

Key Features

  • Highlights discrepancies between expected & actuals
  • A very practical and simple interface to use
  • Drastically simplifies procedures where relevant
  • Handles batches (traceability)
  • Check point for goods produced
  • Check point for goods received and dispatched
  • Swipe ID cards supported
  • Stock take capabilities

Assembly Manufacturing

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Assembly tools to formulate, schedule, capture, track and manage your manufacturing processes within your business. Managing the day to day manufacturing processes can sometimes be a difficult process, with various issues from fluctuations in the cost of materials, stock control, and accurately creating a bill of materials. This is where our solutions can help you keep your stock levels to a minimum, and help you manage your complete manufacturing processes from beginning to end with a software platform that covers all aspects of your business.

Enabling the controls you require to ensure manufacturing efficiency, this solution allows for greater autonomy and automation. We want to make sure that time is saved where it is essential, and an integrated solution with assembly manufacturing is your ideal solution for doing just that.

Key Features

  • Schedule work orders
  • Bill of materials with version control
  • Integrated parts planning
  • Capture labour costs
  • Yield analysis (normalisation option)
  • Automatically incorporate cost of materials
  • Integrated ingredients batch tracking
  • Touch screen Kiosk interface
  • Integrated report writer
  • Actual stock projections

Sales Management

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Our sales management features allow you manage aspects of the sales pipeline with ease, empowering your sales team with quick access to relevant information in real-time. Not only does it improve collaboration and communication between your sales team and the rest of your business, but also it adds to the overall experience of you clients and suppliers by providing account manager functionality.

Provides the ability to produce quotes and sales orders enabling the coordination of activities between your sales team, warehouses and plants, shipping and accounting teams. This solution facilitates efficient management of accounts, shipping, invoicing and commissions. Our sales management solution can also create efficiencies in the sales process by identifying and organising sales prospects and leads so you can take full advantage of potential opportunities.

Key Features

  • Manage sales pipeline and on-going correspondence
  • Quote quickly and track status thereafter
  • Customise telesales interface for quick and easy order entry
  • Live dispatch details visible on customer account
  • Targeted marketing of new products lines
  • Group, classify, and organise customers
  • Store external files and contracts with customer
  • Create exception views to show lapsed sales
  • Instant access to stock availability and related information
  • Flexible and dynamic pricing systems

Web Portal

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Complete online self-service web portal for your customers where they can login, reprint historical transactions, order new products and make payments at any time. This solution adds value to your services from a customer’s perspective, allowing for more flexibility in their purchasing processes.

Due to the integrated nature of the solution, products can be linked and synchronized directly from within the core system, making it quick and easy to add new products or edit existing ones. The ability to customise the web portal based on your own company branding, having the ability to re-order past orders, and view past statements and invoices gives you the tools you need to have a fully featured web shop for your business.

Key Features

  • Customer specific password management tools
  • Share files and contracts securely online
  • Customer special prices supported
  • Display product availability, pictures, safety details, etc.
  • Sales orders and payments go directly into the system
  • Products Ledger 100% synchronized with web portal
  • Last statement and previous invoice available in real-time
  • Customisable interface with branded logo and colours

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